This Wednesday’s 9am General Meeting will be hosted by: Scott Shenk -  Development Engineer / Test Engineer / Optical Characterization.
Versatile results-oriented Development Engineer with a proven track record in global telecom organizations. Strong hands-on skills in photonics, mechanics and electronics. Demonstrated expertise in optical characterization. Innovative system designer and computer programmer with excellent communication skills and proven ability to efficiently achieve accurate, clearly documented results. Key research and development projects at Bell Laboratories and OFS in many areas related to fiber optics. Efficiency improvements in research, development, reliability qualification, and manufacturing through design and automation of test systems and data analysis.

Our Guest Speaker this week will be Kerry Preston, manager of the East Coast division of Image Dynamics - a training company that partners with companies to enhance personal and corporate effectiveness. She facilitates training seminars and coaching for a variety of different clients, including Reliant, Novartis, Chase, Meridian Health Systems, Merck, Credit Suisse First Boston, Georgetown University and American Airlines.

Kerry is from New Jersey and graduated with a marketing degree. She spent ten years in Sales and Training at Unilever Cosmetics International. Recently she co-authored her first book “You Did What? The Biggest Mistakes Professionals Make.” Kerry has been featured in NJ Monthly, The Daily Record, Courier News Business Etiquette Columnist and conducted TV and radio spots.
She will be presenting:  “BUSINESS PROTOCOL”.

The outline follows:

 

 

business protocol

PURPOSE
	Have you thought to yourself, "You Did What?" after leaving a situation or seeing someone else in a sticky situation? As the business environment becomes more competitive, appropriate business protocol and having the tools to handle any situation, play an important part in our daily lives.
DESCRIPTION
	This course is designed to enhance the way you do business by making you more aware and more confident in all business situations. It will help develop the social skills that are crucial to success today.
TOPICS COVERED
	Attitude Eleven first impressions Definition of professionalism Body language Professional dress Professional verbal and nonverbal communication Remembering names Introductions Correspondence Networking/ Small talk Meeting protocol Technology protocol Participatory dining (optional)
BENEFITS
	Develop confidence in business situations Make positive first impressions Understand the subtleties of nonverbal communication Represent yourself and business appropriately Improve credibility

 

 

PO Box 457 Annandale, NJ 08801 (908) 713-1792 www.idimage.com